Fees
Chiropractic consultation fees
Every fee is published here, with the item code to quote your fund. HICAPS is on site, so you claim at the desk and pay only the gap.
New patients
Your first appointment
Initial consultation
$125
Your first appointment is about understanding what is happening and what may be contributing to your symptoms. It includes a detailed health history, physical assessment of posture and movement, muscle and joint testing, and an orthopaedic and neurological screen. Your chiropractor will explain the findings clearly and discuss the options before any treatment begins. Treatment may be provided on the day where clinically appropriate and you are comfortable proceeding.
Health fund item code: 1002
Returning patients
Follow-up appointments and other services
Standard consultation
$78
A standard follow-up appointment: hands-on chiropractic treatment, with any reassessment or progress check the chiropractor thinks is needed.
Health fund item code: 1005
Extended consultation
$95
A longer appointment, for a more involved presentation or where extra time is wanted, a fuller reassessment, treatment, and time to work through progress or concerns.
Health fund item code: 1006
Re-assessment consultation
$95
For patients who have not been in for a while, who arrive with something new, or who want a more detailed review. Includes an updated history, a physical examination, and time to discuss what has changed.
Health fund item code: 1602
Moon boot fitting
$78
Assessment, fitting and guidance for a CAM moon boot, sizing, boot height, strap tension and heel wedging, and how to walk in it safely. The boot itself is charged separately and may be claimable depending on your policy.
Health fund item code: 1005
Shockwave therapy session
$78
Rapid acoustic pulses applied through a handpiece over a specific area, 10 to 15 minutes of treatment time. Used for long-standing tendon and fascia presentations, as a course spaced about a week apart rather than a single session, and alongside a loading programme rather than instead of one.
Health fund item code: 1005
Lymphatic drainage (compression boots)
$40
A session in the inflatable compression boots, which apply timed pressure in sequence along both legs while you rest on the treatment table. Booked on its own or after an appointment, and worth allowing 30 minutes for.
Health fund item code: 1005
X-rays
Set by the radiology centre
Your chiropractor refers to radiology centres that bulk bill, so with a valid Medicare card there is normally nothing to pay for the X-ray itself.
Rebates and claiming
How you can pay and claim
Private health, through HICAPS
The claim goes through the terminal at the end of your appointment and you pay the gap. No paperwork, no waiting for a reimbursement. Quote the item code to your fund beforehand if you want to know the figure in advance.
Medicare care plans
Where your GP has prepared a care plan that includes chiropractic, you pay on the day and the clinic submits the claim electronically. The rebate goes to your bank account. A full Medicare care plan explainer is on the Medicare rebate page.
WorkSafe and the TAC
Work and transport accident claims are accepted with a claim number and the referral your scheme requires. Get the paperwork in place before the appointment. The questions below set out what each scheme needs from you.
DVA
Department of Veterans' Affairs consultations are billed directly, with a valid referral lodged before the first visit. See the questions below for what to have in place first.
X-rays and imaging
If your chiropractor believes imaging could help guide your care, they can arrange a referral where appropriate. Where possible, we refer to bulk-billed imaging providers, helping keep any out-of-pocket costs to a minimum.
Already had an X-ray, scan or imaging elsewhere? Bring the report and images with you if you have them. They may provide useful information and can help avoid unnecessary repeat imaging.
Common questions
Frequently asked questions
How do I find out what my health fund will pay?
Call the number on the back of your card and quote the item code for the appointment you are booking, 1002 for an initial consultation, 1005 for a standard one. Your fund will tell you what your policy pays. Funds only discuss a policy with the member named on it, so checking cover is always a call you make rather than one the clinic can make for you.
Do I pay the full fee and claim it back?
Not with private health cover. HICAPS is on site, so the claim goes through the terminal at the end of your appointment and you pay only the gap. The exact rebate appears on the terminal as the claim processes, that is the first point at which anyone here can see what your policy pays.
Do I need a GP referral?
Not for private health claiming. A referral is only needed where a third party is paying, a Medicare care plan, or WorkSafe, the TAC or DVA.
What does the first appointment actually include?
A full history, a physical assessment covering posture, movement, and muscle and joint testing, an orthopaedic and neurological screen, and an explanation of what the chiropractor found. Treatment is given on the day where it is clinically appropriate to proceed.
What if I need X-rays?
If your chiropractor believes imaging could help guide your care, they can arrange a referral where appropriate. Where possible, we refer to bulk-billed imaging providers, helping keep any out-of-pocket costs to a minimum. Already had an X-ray, scan or imaging elsewhere? Bring the report and images with you if you have them. They may provide useful information and can help avoid unnecessary repeat imaging.
Can I be seen under WorkSafe, the TAC or DVA?
Yes, and each is a third-party claim that needs its own paperwork in place before the appointment. Bring a claim number and, in most cases, a referral. Reception can tell you what your scheme is asking for before you book.
What does WorkSafe need from me?
Your claim number, your employer's details and the date of injury, and a referral where your claim requires one. Bring the claim number to the first appointment. Without it the visit is a private appointment and the standard fee applies, which is why it is worth getting the paperwork in place first.
What does the TAC need from me?
Your TAC claim number, the date of the accident, and a referral where the TAC requires one for ongoing care. Symptoms after a collision often arrive a day or two later rather than immediately, so a claim is worth opening even if you felt able to walk away at the time.
What does DVA need from me?
Your DVA card and a referral from your GP, lodged before the first visit rather than after it. Department of Veterans' Affairs consultations are billed directly, so there is nothing to pay at the appointment and nothing to claim back. If the referral is not in place first, the visit cannot be billed to the Department retrospectively.
What if my claim has not been accepted yet?
You can still book. The appointment is treated as a private one and the standard fee applies, currently $125, item code 1002. Keep the receipt, because some schemes will consider treatment provided while a claim was pending. Ask your case manager rather than the clinic, since that decision is theirs.
How much will WorkSafe, the TAC or DVA pay?
That is set by the scheme, not by the clinic, and the schedules change. Reception can tell you what the clinic charges and what it needs from you to bill a claim. What a scheme will pay for a given item is a question for your case manager or the scheme itself.
Ready to book?
Appointments Monday to Saturday, with confirmation by SMS.