Department of Veterans Affairs

Department of veterans affairsAll Veterans Affairs (DVA) consultations are bulk billed providing DVA has approved your claim.

If you are a GOLD card holder you are entitled to be treated for any condition.

If you are a WHITE card holder you are entitled to be treated for only the conditions specified by DVA.

You need to see your GP to get the appropriate paper work in order before we are able to bulk bill. The amount of treatment you are entitled to, will depend on what you have and what DVA has approved. You are generally not restricted to 5 visits per year such as Medicare. For further information on DVA referral requirements click here.

 

If you need treatment earlier prior to the forms being lodged and approved by DVA you can still come in however you will need to pay on the day of service and then send your treatment receipt to DVA for reimbursement. Be warned that if the paper work is not correct or complete they may refuse to pay for your consultations and it will be a matter between yourself and DVA to resolve.

If DVA refuse to pay for your consultation(s) because your calim is finished or incomplete then you are required to pay your account within 14 days otherwise further administration fees will apply.

Please note that concurrent delivery of chiropractic, osteopathic or physiotherapy services for the same condition in any eligible veteran is not permitted by DVA hence treatment costs will not be reimbursed.


Make an appointment at Chiropractor Melbourne or call us on (03) 9388 8237.